Effective Date: 11-02-2023
Please read this Cancellation and Refund Policy carefully to understand the terms governing the cancellation of services and requests for refunds with Dizital Technologies (“we,” “our,” or “us”). By utilizing our services, you agree to comply with and be bound by the following cancellation and refund terms.
1. Cancellation of Services
1.1. Website Design and Web Development
If you wish to cancel a website design or web development project, you must notify us in writing as soon as possible. The timing and conditions of the cancellation will be outlined in your project agreement. Depending on the stage of the project, certain fees may apply, and these will be detailed in the agreement.
1.2. Digital Marketing
To cancel a digital marketing service, please provide written notice according to the terms specified in your marketing service agreement. The terms for cancellation and any associated fees will be outlined in the agreement.
2.1. Website Design and Web Development
Refunds for website design and web development services will be considered on a case-by-case basis, depending on the specific circumstances of the cancellation. If a refund is determined to be applicable, the amount and conditions will be outlined in your project agreement.
2.2. Digital Marketing
Refunds for digital marketing services are subject to the terms specified in your marketing service agreement. The eligibility for a refund and the refund amount will be determined based on the agreement.
3. Eligibility for Refund
In general, eligibility for a refund will depend on the nature and progress of the project or service. Refunds may be considered under the following circumstances:
3.1. Failure to Commence
If we are unable to initiate the project or service as agreed upon in the project scope, a full or partial refund may be applicable.
In cases where we fail to deliver the agreed-upon project or service, you may be eligible for a refund.
If you are dissatisfied with our services and we are unable to address your concerns within the scope of the project agreement, a refund may be considered on a case-by-case basis.
4. Refund Process
To request a refund, please contact us in writing, providing details of your request and the reasons for the refund. We will review your request and respond in a timely manner, outlining the eligibility and the refund process.
5. Changes to Cancellation and Refund Policy
We reserve the right to update or modify this Cancellation and Refund Policy. Any changes will be effective immediately upon posting. We encourage you to review this policy regularly.
6. Contact Us
If you have any questions or concerns regarding this Cancellation and Refund Policy, please contact us at:
By utilizing our services, you acknowledge that you have read, understood, and agreed to the terms outlined in this Cancellation and Refund Policy.